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Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

3 outdoor pools, cabanas (surcharge), pool umbrellas
Aerial view
One-Bedroom Suite Oceanfront - 1 King Bed | Balcony view
Junior Suite Swim-Up Oceanfront - 1 King Bed | View from room
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Presidential Suite, 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
  • Ocean view
  • 1959 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite - 1 King Bed

One-Bedroom Suite - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up Oceanfront - 1 King Bed

Junior Suite Swim-Up Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Garden View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Oceanfront Walk-Out - 1 King Bed

Junior Suite Oceanfront Walk-Out - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront Walk-Out - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Suite Oceanfront - 1 King Bed

One-Bedroom Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

One-Bedroom Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Dining table
Free minibar items
  • Ocean view
  • 1331 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim-Up - 1 King Bed

Junior Suite Swim-Up - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim-Up - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Ocean View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Pool View - 1 King Bed

55-inch LED TV with satellite channels, TV

Junior Suite Pool View - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds (Swim-Up)

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds (Swim-Up)

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Garden View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Oceanfront - 1 King Bed

Junior Suite Oceanfront - 1 King Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Oceanfront - 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • Ocean view
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

View from room

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • Ocean view
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, 2 Queen Beds, Pool View

Highlights

Balcony or patio
Separate sitting area
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
  • 653 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Av. Constituyentes No. 2, Playa del Carmen, QROO, 77780

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 miles
  • Mamitas Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles
  • Xcaret Eco Theme Park - 14 min drive - 6.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬2 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Señor Frogs - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk

About this property

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Luxury all-inclusive property near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Hilton Playa del Carmen, an All-Inclusive Adult Only Resort provides 3 poolside bars, a swim-up bar, and concerts and live shows. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. Indulge in a body wrap, a sports massage, and reflexology at Innan, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. Fitness classes and Pilates classes are offered at the gym; Hilton Playa del Carmen, an All-Inclusive Adult Only Resort also has a terrace, shopping on site, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Other perks include:
  • 3 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, massage treatment rooms, and an elevator
  • Multilingual staff, games, and a banquet hall
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 524 rooms boast comforts such as private indoor hot tubs and 24-hour room service, in addition to thoughtful touches like premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and designer toiletries
  • 55-inch LED TVs with satellite channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

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More about this property

LOB_HOTELS

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asiana
  • Kalamata
  • Pelicanos
  • Rincón Mexicano
  • Spice

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6,781 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
ROOM

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Playa Carmen
Playa Carmen All Inclusive
Playa Carmen Resort
Royal Playa Carmen
Royal Playa Carmen All Inclusive Spa & Resort
Royal Playa Carmen Spa
Royal Playa Carmen All Inclusive Spa Resort
Hilton Playa Carmen Adults-Only All-Inclusive Playa del Carmen
Hilton Playa Carmen Adults-Only All-Inclusive
Hilton Carmen AdultsOnly Incl
Hilton Playa Carmen All-Inclusive Adult Resort Playa del Carmen
The Royal Playa del Carmen All Inclusive Spa Resort
Hilton Playa Carmen All-Inclusive Adult Resort
Hilton Playa Carmen All-Inclusive Adult Playa del Carmen
Hilton Playa Carmen All-Inclusive Adult
Hilton Playa Del Carmen An Adults Only All Inclusive
The Royal Del Carmen Inclusive
HELP_OUTLINE

Frequently asked questions

Does Hilton Playa del Carmen, an All-Inclusive Adult Only Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

As of Apr 7, 2025, prices found for a 1-night stay for 2 adults at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort on Apr 13, 2025 start from $400.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Check-out is at noon.

Are there all-inclusive benefits at Hilton Playa del Carmen, an All-Inclusive Adult Only Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more.

Where is Hilton Playa del Carmen, an All-Inclusive Adult Only Resort located?

Located in Downtown Playa del Carmen, this beachfront property is in the city center, just steps from Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 869 out of 1353 reviews
Rating 8 - Good. 261 out of 1353 reviews
Rating 6 - Okay. 115 out of 1353 reviews
Rating 4 - Poor. 67 out of 1353 reviews
Rating 2 - Terrible. 41 out of 1353 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

valeria

This place is great! I would stay there anytime
Stayed 2 nights in Mar 2025

8/10 Good

Daniel

The staff was great, and the room was nice.
Stayed 7 nights in Mar 2025

10/10 Excellent

Heather Lee

Great hospitality, very clean resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Stephen

Location was amazing. Beach super nice. Hotel in general was great. Definitely stay there again
Stayed 8 nights in Mar 2025

10/10 Excellent

Nitta

Came here with my significant other and it was an amazing time.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deepa Pramod

Best property and super excellent service! Had a great family vacation time !
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

We have been to this property 5 times and it has been amazing every time. We have been to several different resorts all over Mexico and every few years we come back and it’s still amazing.
Stayed 5 nights in Mar 2025

10/10 Excellent

anita

The service and staff are absolutely fantastic couldn’t ask for more wonderful services and staff to be around everyone should be commended at this property
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

The food and service was incredible!!!!! So beautiful. Amazing rooms and the comfiest beds. We loved our time and cant wait to come back!
Stayed 4 nights in Mar 2025

8/10 Good

David

We enjoyed 7 days at Hilton. It was calm and relaxing in spite of being very full. Rarely did we have to wait for anything and the food was generally good to excellent!
Stayed 4 nights in Mar 2025

10/10 Excellent

Zinar

Very nice resort very close to local bazar
Stayed 3 nights in Feb 2025

10/10 Excellent

KRISTA

The food choices and availability were fantastic. We were so happy with room service, the coffee bar, the food choices, restaurants near the pools, etc.
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert John

Best hotel staff I have ever seen.
Stayed 5 nights in Mar 2025

10/10 Excellent

Karen

I've been to this property more than once and the staff is great! Pool is fun and location to the city is walkable and fun. Food isn't the best in the world which is what you'd expect from an all-inclusive. Highly recommend!
Stayed 5 nights in Mar 2025

10/10 Excellent

Denisse

We loved this place! Staff was friendly and provided excellent customer service. Hotel is super clean and has good restaurant options. We enjoyed our stay so much that we are planning to go back again in 6 months.
Stayed 4 nights in Mar 2025

10/10 Excellent

Amanda

Amazing will definitely be returning!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Great service, rooms and pools are fantastic! Beach was small but clean and pretty. Food was ok and drinks tasted soapy but the coffee ice cream shop was amazing!
Stayed 6 nights in Jan 2025

10/10 Excellent

Mark

This place is awesome. The food was all good and the drinks were excellent
Stayed 5 nights in Jan 2025

10/10 Excellent

Danjela

Great property
Stayed 4 nights in Feb 2025

8/10 Good

Shalonde B

Overall, this is a beautiful resort. The staff is accommodating and friendly. My only negative remark is the food. The qualitly and selection were both lackluster.
Stayed 2 nights in Mar 2025

6/10 Okay

Samantha

The customer service from management was amazing.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alejandra María

We loved every single detail.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dieter

Plenty of food options. Fun evening entertainment. Up-sale can be pushy, but just tell them no. Easy day trip to Cozumel via ferry. Overall a great time.
Stayed 5 nights in Mar 2025

8/10 Good

Cassandra

The events and staff are wonderful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Raphael

Our overall experience was very good. This was our fifth time we have stayed at the Hilton Playa del Carmen. We stay there again.
Stayed 7 nights in Feb 2025
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