They mixed up with the room. It should have been two queens and we’ve got 1 king. Also the food was average. Much better food in the restaurants next door.
5 stars
Mahekal Beach Resort
38 St And The Beach, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 0611Photos of Mahekal Beach Resort
Overview
Mahekal Beach Resort is a fun and exciting hotel located right in Mexico's most famous resort town, Playa del Carmen. The area around the property is just as much a draw for visitors as the resort itself.
Playa del Carmen is a town that is always alive with music, events, and natural beauty to enjoy. Those looking to learn and explore can take a short trip away from Mahekal to see the ancient Mayan ruins of Chichen Itza and Tulum, Coba. In the other direction, guests will find world-class coral reefs for exploring while snorkeling or scuba diving.
Mahekal has many rooms that can be arranged in several different configurations depending on how many guests will be visiting. The rooms themselves have primarily the same accommodations, the main differences are the views offered by each one. Guests who want views of the water will want an Oceanfront room, while those wanting to enjoy the lush gardens should book the Treehouse King, with the largest view of Mahekal expansive tropical gardens.
Hungry guests will have plenty of dining options to choose from. There are six full-sized restaurants available, as well as in-room dining for visitors who would rather enjoy their meals in the comfort of their suites. A few of the on-site restaurants include Cocina Restaurant, which offers visitors a buffet of regional Mexican, Yucatan, and Latin American dishes. There is also Las Olas, which serves breakfast, lunch, and dinner with nightly specials and international fare.
Latest deals for Mahekal Beach Resort
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Mahekal Beach Resort
- Private beach
- Outdoor pool
- Infinity pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Bicycle rental
- Free Wi-Fi
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Private pool
- Spa and wellness center
- Saltwater pool
- Massage
- Pool bar
- Sauna
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Non-feather pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Upper floors accessible by stairs
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Coffee machine
- Dining area
- Dining table
General
- Window
- Family rooms
- Garden view
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Game room
- Scuba diving
- Beauty salon
- Table tennis
- Pool table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional toilet
- Toilet
- Toilet paper
Outdoor
- Outdoor dining area
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Media and entertainment
- Shared lounge/TV area
- Books
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
Reviews of Mahekal Beach Resort
8.2
Very good
1623 verified ratings
Wonderful
971
Very good
257
Good
183
Okay
77
Fair
55
Mediocre
30
Poor
50
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
650 reviews
7.4 out of 10
28 reviews
9.2 out of 10
9 reviews
8.1 out of 10
11 reviews
All reviews
This place is awful! If you are ok to pay 400$ and sleep in the bed full of insects then go there. Staff is very rude and have no idea about hospitality business!
Pros (+) Love this place: Our eighth stay in ten years!
Cons (-) Really can’t see how anything could be improved. Sometimes music from concerts at nearby Mamita’s is horrendous but that is not Mahekal’s fault.
Pros (+) Amazing service and staff, clean and beautiful property, great location on the beach and near all the city center has to offer.
Cons (-) In room refrigerators would be nice to have.
Pros (+) The service and atmosphere were impeccable
Pros (+) I was a pleasant surprise, it was a last minute booking, so we didn't new much about this place, but it is very nice, good food, excellent service, beach front and a street away from the 5 ave.
Pros (+) Great location, unique layout, good restaurant
Cons (-) Dirty floor, stains on duvet, leaking shower
Pros (+) The location is great and it LOOKS like a tropical paradise. If you are in your 20's or only visiting for 1 or 2 days this is a great spot.
Cons (-) The sound from Mamelita's is consistent and all-present from about noon until 7 or 8pm each night. When I say sound, I mean a massive bass that permeates all structures and covers the beach from South to North. There was unfortunately 2 weddings during our stay and I felt terrible for those brides having beach ceremonies with bumping bass. The houses with straw roofs have a consistent "wood rot" s...
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Pros (+) Clean rooms, with good facilities. No TV or coffee machine, etc. beach, resturant and spa options were very good. Staff was excellent....and I mean across the board. Just amazing.
Cons (-) Rooms, facilities, location, staff and secluded beach. I enjoyed it so much, already booked another trip in early 2017. The central location to Playa Del Carmen was especially appreciated.
Pros (+) Stayed two nights with my boyfriend and we loved this place. We tend to avoid the mega resort hotels so this was perfect. Took advantage of the half board, the food was good, not anything that stood out but appreciated. The drinks were about $5 USD which is ok, wish happy hour were longer. Tell them to make the margaritas strong :) The location was great! Loved being right on the beach and also ab...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at Mahekal Beach Resort?
Mahekal Beach Resort offers six full-sized restaurants, including Cocina Restaurant, which offers a buffet of regional Mexican, Yucatan, and Latin American dishes, and Las Olas, which serves breakfast, lunch, and dinner with nightly specials and international fare.
What are the main attractions near Mahekal Beach Resort?
Nearby attractions include Mamita's Beach Club, Muelle Navega, Parque 28 de julio, Playa principal de Playa del Carmen, Calle Quinta Avenida, Yucatek Divers, Aviario Xaman Ha, Playacar Golf Club, El Camaleón Mayakoba Golf Club, Parque Xplor, Xcaret Park, and Terminal marítima Punta Venado.
What are guests saying about the cleanliness at Mahekal Beach Resort?
Guests have praised the beautiful and relaxing grounds, the jungle-like atmosphere, and the diligent cleaning staff at Mahekal Beach Resort.
What practical amenities are available at Mahekal Beach Resort?
Mahekal Beach Resort offers practical amenities such as daily housekeeping, physical distancing rules, hand sanitizer in guest accommodation and key areas, 24-hour security, and enhanced cleaning.
When is the best time to visit Mahekal Beach Resort?
The low season at Mahekal Beach Resort is in May, and the high season is in January.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or lush gardens comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as Mamita's Beach Club, Parque 28 de julio, and the famous Quinta Avenida for a diverse and vibrant experience.
Consider Room Configurations
With various room configurations available, guests can choose the option that best suits their needs, whether it's a cozy casita or a spacious suite.
Dine at On-Site Restaurants
Guests have praised the dining options at the hotel, particularly the regional Mexican and Latin American dishes at Cocina Restaurant and the international fare at Las Olas.
Be Mindful of Noise Levels
Some guests reported issues with loud music from nearby areas. If you prefer a quieter environment, consider inquiring about room locations to avoid potential noise disturbances.
Check for Seaweed Conditions
Before planning beach activities, it's advisable to check the seaweed conditions, as some guests encountered seaweed on the beach during their stay.
Utilize In-Room Dining
If you prefer dining in the comfort of your room, the hotel offers in-room dining services, providing a convenient and private dining experience.
Stay Informed About All-Inclusive Packages
Guests who opt for all-inclusive packages should clarify the details to avoid unexpected additional charges, as some guests reported extra fees for in-room amenities and special dinners.
Take Advantage of the Location
The hotel's location offers the best of both worlds, with a secluded and relaxing atmosphere within the property and easy access to the lively 5th Avenue just outside.
Plan Pool and Beach Time Accordingly
Some guests noted limited pool hours and beach erosion due to sargassum. Consider planning your pool and beach activities accordingly to make the most of your stay.
Location
38 St And The Beach, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Mamita's Beach Club313 yd
- Muelle Navega0.4 mi
- Parque 28 de julio0.8 mi
- Playa principal de Playa del Carmen0.8 mi
- Calle Quinta Avenida0.9 mi
- Yucatek Divers1 mi
- Aviario Xaman Ha1.5 mi
- Playacar Golf Club2.1 mi
- El Camaleón Mayakoba Golf Club4.4 mi
- Parque Xplor4.9 mi
- Xcaret Park5.1 mi
- Terminal marítima Punta Venado6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Mahekal Beach Resort
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $341 |
Average price (weekend night) | $271 |
When to book a room at Mahekal Beach Resort
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Mahekal Beach Resort
FAQs when booking at Mahekal Beach Resort
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Cozumel |
Distance to airport | 11.7 mi |