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Access the Hub

How to update my payment information

 

With our new payment provider, ALL PARTNERS (new or existing) will need to re-enter your individual/company email, phone number, address, payment method and bank details (if applicable) as well as agree to Tipalti’s terms & conditions for you to withdraw payment for your commissions from Stay22.

 

Here's a list of payment methods:

Payment Method Main Attributes Who's it for? Minimum
Amount

ACH
Direct Deposit		 Available to US bank accounts. Automated Clearinghouse (ACH) provides an inexpensive electronic money transfer. US Bank Account Holders.
If you have a US account (Ex. Wise) and  have a non-US address, please watch this instructional video, and contact your PSA for assistance		 US$ 100
eCheck
Global ACH
Local Bank Transfer		 Fast and most cost-effective electronic money transfer to the payee bank account. Available in 29 countries. Partners without a US Bank Account, who want to be paid in your local currency. US$ 100

Wire Transfer		 Funds are transferred directly to the payee bank account. High cost for sender and for payee. eCheck is not available in your country or you have a local account in USD
If you would like to use this method, please contact your PSA for assistance.		 US$ 500

PayPal		 Funds are transferred to the payee PayPal account. Payees must convert the funds to their local bank for use. Even in supported countries, there can be issues receiving funds.  You don't have a bank account US$ 100

 

Setup Instructions

 

1. Click the Payments tab in the sidebar

Payments Tab

 

2. Click the "update your payment information link"

Note: the Withdraw button is greyed out and can't be clicked yet.

Withdrawal Links-1

 

3. Click the "edit icon to edit your payment details"

Tipalti Enter Payment info

 

4. Fill out your information

image (5)-1

 

5. Verify your address

image (6)

 

6. Choose your withdrawal type and agree to the Terms of Service

image (7)-2

 

7. Provide your tax information

image (8)-2

 

8. When you see this page you're all set!

image (14)

 

9. Go back to the payment page and make a withdrawal when ready

Note: the Withdraw button should now be clickable.
Keep in mind you can only withdraw once every 30 days!

Withdraw button-1

 

Additional information and assistance

Any owner or admin account can:
- register on the settings page and agree with the T&C on behalf of the AID
- edit any of the address or payment method info
- can withdraw money on the Hub payments page

Partners may NOT withdraw their commissions if they are under the minimum threshold.

 

If you need any assistance, email your PSA, or use the chat bubble in the bottom right corner weekdays 9-5 ET.